HOW WE USE COLLECTED INFORMATION
Ember Films Ltd will only use your personal data as necessary to perform our contract with you and as necessary for accounting, managing and auditing our business operations.
HOW WE PROTECT YOUR INFORMATION
All photos or recordings, and other personal data will be kept securely to protect against unauthorised access, alteration, disclosure or destruction of your personal information. We archive our media recordings (photos and video) so that we can update your projects by reusing existing relevant assets, rather than reshooting everything from scratch each time. If this is not required please inform us and we will dispose of them securely when the project is finished.
SHARING YOUR PERSONAL INFORMATION
We will not sell or allow third parties access to your information. We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions. Subject to applicable data protection law, Ember Films Ltd may share your personal data with sub-contractors and other persons who help us provide a service to you, legal and other professional advisors, Government bodies and agencies in the UK and overseas, or anyone else where you have given your consent or as required by law.
PHOTOGRAPHY AND FILMING
Images of individuals, whether in still photographs or video images, will often be caught by the definition of personal data in the Data Protection Act 1998. In many cases, consent from the individuals will need to be obtained in order to process (capture and use) the images fairly and lawfully. Consent will be obtained from people whose image is the focus of the photograph or film.
PHOTOGRAPHY AND FILMING IN PUBLIC AREAS OR AT EVENTS
When filming in public areas or a large group of people it is not necessary to get the consent of people whose image is captured incidentally in the background. Ember Films Ltd will display a warning notice to flag up that photography or filming is going to be taking place so that any individuals who wish to opt out may leave or move to an area where they will not be filmed.
An individual captured in an image can withdraw their consent even after having signed the consent form. Any such withdrawal should be made in writing or by email. Once consent is withdrawn, Ember Films Ltd cannot use the relevant images again, but it will not normally be possible to recall the media productions in which their image has already appeared.
You may browse and access information contained within this website without providing any personal information. Where you voluntarily provide personal information, we will only use that information to communicate with you regarding our services. Users may be asked for, as appropriate, name, email address and phone number. Users can always refuse to supply personal identification information.
INFORMATION COLLECTED ON THIS WEBSITE
We collect personal information (which means data from which you can be identified, including your name, email address and postal address) from visitors to this website through the use of online forms and from any email that you send to us. This may include your name, title, company details and details of your address(es) and other personal details.
On occasion, we may ask for feedback from you about the services our website provides to help us develop and improve it further.
USE OF PERSONAL INFORMATION
We process personal information collected via this website [and our telephone lines] for the purposes of:
- providing and personalising our services, including customer care, service support;
- dealing with your inquiries and requests;
- processing transactions;
- maintaining information as a reference tool or general resource so that we may improve our services for you; and
- providing you with information about our company, new products and services
We will keep your information for as long as is reasonably necessary for these purposes.
You may opt out of receiving information about our services by sending us an email at firstname.lastname@example.org
We will only disclose personal information to other companies within our group of third-party companies, business partners, government bodies and law enforcement agencies successors in title to our business and suppliers we engage to process data on our behalf.
You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at Ember Films Ltd, Unit 6-8 Hackford Business centre, Hingham Road, Wymondham, Norfolk, NR19 2NL or email email@example.com
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge our processing of personal data in this way. However, we will endeavour to protect all personal information collected through this website in accordance with strict data protection standards.
CONTACTING EMBER FILMS LTD